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MTN Nigeria, Arik Air Tunes to Twitter | Loy Okezie

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9 Responses to MTN Nigeria, Arik Air Tunes to Twitter

  1. Dapxin says:

    Interesting trend. good spot.

    It would be even more interesting to see where this goes, especially interms of customer-experience in general

  2. Dej says:

    Twitter is actually a great opportunity, if used right, for these Nigerian companies to
    (1) get the pulse of people on their brand and services.
    (2) Serve as a mechanism to respond to actual service requests and complaints.

    If all they use it for is to pump out marketing at people, they will very shortly be ignored in the constant stream of tweets. I recently took MTN to task in my blog (http://tinyurl.com/m8uxya). A company properly plugged into the internet would have tools that keep an eye out for buzz, positive or negative about their companies and move rapidly to engage the community's concerns.

    • LoyOkezie says:

      "If all they use it for is to pump out marketing at people, they will very shortly be ignored in the constant stream of tweets."

      Rest assured I'll be watching how they use Twitter;-)

  3. Dej says:

    Looks like MTN have killed their Twitter account.

  4. Thanks for sharing this, it will really improve my use of twitter.

  5. The availability of Twitter and other social networking sites, as well as the popularity of text messaging, have made short-form communication an everyday reality. But expressing yourself declaratively in short messages containing 140-character max involves effective writing skill.

  6. Erm Mein Still ist sprich mit Menschen und warte nicht bis sie mit dir sprechen njo egal

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