Comments on: MTN Nigeria, Arik Air Tunes to Twitter

By: Delpha Dovenmuehler

Delpha Dovenmuehler — Tue, 28 Sep 2010 12:28:56 +0000

Erm Mein Still ist sprich mit Menschen und warte nicht bis sie mit dir sprechen njo egal

By: hummingbird software

hummingbird software — Wed, 17 Mar 2010 18:51:24 +0000

The availability of Twitter and other social networking sites, as well as the popularity of text messaging, have made short-form communication an everyday reality. But expressing yourself declaratively in short messages containing 140-character max involves effective writing skill.

By: farbige kontaktlinsen

farbige kontaktlinsen — Tue, 20 Oct 2009 17:31:25 +0000

Thanks for sharing this, it will really improve my use of twitter.

By: LoyOkezie

LoyOkezie — Tue, 29 Sep 2009 13:10:17 +0000

Yeah, Twitter says it doesn't exist anymore. Hmm…

By: Dej

Dej — Thu, 24 Sep 2009 19:42:45 +0000

Looks like MTN have killed their Twitter account.

By: LoyOkezie

LoyOkezie — Thu, 17 Sep 2009 18:44:13 +0000

Really need to see how they are using the service to answer customer queries, feedback, etc

By: LoyOkezie

LoyOkezie — Thu, 17 Sep 2009 18:42:03 +0000

"If all they use it for is to pump out marketing at people, they will very shortly be ignored in the constant stream of tweets."

Rest assured I'll be watching how they use Twitter;-)

By: Dej

Dej — Thu, 17 Sep 2009 14:48:10 +0000

Twitter is actually a great opportunity, if used right, for these Nigerian companies to
(1) get the pulse of people on their brand and services.
(2) Serve as a mechanism to respond to actual service requests and complaints.

If all they use it for is to pump out marketing at people, they will very shortly be ignored in the constant stream of tweets. I recently took MTN to task in my blog (http://tinyurl.com/m8uxya). A company properly plugged into the internet would have tools that keep an eye out for buzz, positive or negative about their companies and move rapidly to engage the community's concerns.

By: Dapxin

Dapxin — Thu, 17 Sep 2009 14:39:45 +0000

Interesting trend. good spot.

It would be even more interesting to see where this goes, especially interms of customer-experience in general